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Koorong Help Centre

Our Price Promise

Updated on 22 Mar 2024

2 mins to read

Our Price Promise

If you find a lower price* on any item in stock, let us know, and we will gladly match it.


1. Find a lower price

2. Provide proof of the qualifying lower price

3. Talk to a staff member to complete the process


1. Find a lower price

2. Save the URL with the qualifying lower-price item details

3. Submit this form to complete the process

*Conditions apply


  • A price match must be approved by Koorong staff before a purchase has been made.
  • Current advertising for an identical product (same EAN barcode, same edition, same publisher, colour, size, format, new stock only) must be presented.
  • The product must be in stock at Koorong and the comparison store or website.
  • The comparison price must include delivery, taxes, currency conversion, and other extra charges.
  • If comparing against sellers with subscription benefits on item pricing and discounted or free shipping, the comparison price will include a cost equal to one standard subscription month.
  • Wholesale/trade quotes, stock liquidations and commercial quantities are excluded.
  • Our Price Promise is for personal membership use only.
  • Maximum purchase quantity of three (3) of the comparing item.
  • Cashback discounts are excluded.

Koorong is entitled to amend these terms and conditions, prices and other agreements without prior notice. The user is responsible for being regularly and well informed about the latest status of these conditions and the currently applicable prices. Each subsequent access to and continued site use after an amendment shall be deemed as an acceptance of the revised terms or conditions.