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Koorong Help Centre

Gift Cards & Vouchers

Updated on 26 Mar 2024

1 min to read

Gift Cards

Treat gift cards and eVouchers like cash. Lost, stolen or damaged cards will not be replaced or refunded. Gift cards have no value until activated. Once activated, it can be redeemed for the purchase of products in-store or online at any Koorong store or Pages Cafe, as long as the purchase is not of excluded items (such as another gift card). This card can be used for full or partial payment but is not redeemable for cash or credit. Koorong gift cards are not reloadable. See below for the list of excluded items. See below for the list of excluded items.

Gift cards expire three years from the date of purchase written on the card.

Any unused balance will not be refunded or credited upon expiry.

Items that cannot be paid for with a Koorong gift card

Users cannot pay for these items with a Koorong gift card:

  • Another Koorong gift card
  • eBooks and Audiobooks
  • Account credit balances