Koorong Help Centre

If you are having trouble logging in, you can reset your password by visiting here. Should you have further difficulty accessing your account, please contact our friendly customer service team.

We require that your password is at least six characters long and contains at least one symbol.

It's safest to use a password for Koorong that you don't use for any other site. You should not base your password on a dictionary word or personal details, and you should include a mix of letters (lower and uppercase), numbers, and symbols. Having unique passwords for each site you log in to can be hard to remember, so we recommend getting a password manager (such as Bitwarden, 1Password, or LastPass), as it will take your account security to the next level.