What's the Secret?

Name: What's the Secret?
Brand: Koorong
Price: 79.99 AUD
Availability: InStock
ISBN: 9780470196120

Hardback

15 April 2008

*What's the Secrets?* gives you an inside look at the world-class customer service strategies at today's some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.

This product is featured in the following collections:

AcademicLeadership

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This product is featured in the following collections:

AcademicLeadership